At
Alliance our ultimate aim is keeping you safe from the risks
that could affect you. We achieve that by drawing on our collective
strengths to develop the abilities and loyalty of our staff
and to maintain partnerships with clients who value their
Security.
Our initial approach is to identify the Security
requirements a prospective client has. From there we can take
a number of directions to delivering an optimal solution including
a free of charge review of the existing Security set up where
appropriate. This is then used as a basis for recommending
a more effective solution that meets the Security requirements
and other needs of your business.
The set up for our manned security services
includes:
SECURITY MANAGEMENT
- Dedicated Security Manager
- Experienced as a Security Manager, qualified in Security
focused on delivering excellent service
- Works on an ‘open and honest’ basis to
facilitate the kind of communications that makes the
partnership work.
- Management support so that every client has access,
should it be necessary, to management level at Alliance
24 hours a day, 7 days a week, 365 days a year.
- Clear approach to contract mobilisation and Security
implementation programme
- Mutually agreed performance measures – defined
in the Service Level Agreement (SLA) and Key Performance
Indicators (KPIs)
- Quality Assurance measures such as Patrol Management
Systems
- Clear support system with dedicated rostering staff
using a computerised system to provide relief Security
staff and maintain continuity in service provision
A SUITABLE Security team
- Each member of our Security teams are:
- Screened
- Uniformed
- Insured
- Trained
- Able
Screening
Alliance operates a full commercial pre-employment screening
package. Our Security personnel are therefore screened to
BS7858 and potentially more depending on your requirements.
Uniform
All Security are provided with smart uniform clearly identifying
them as a Security Officer.
Insurance
As well as the company’s Employer’s and Public
Liability insurances, all Security Officers are Fidelity Bonded
and are provided with Personal Accident Insurance.
Trained
Each Security team member receives Certificated training incorporating
the BJT and Communications and Conflict Management with a
special focus also on Customer Service. They also receive
additional training and development opportunities.
Able
Each member of our Security team will be licensed, therefore
screened, competent and able to undertake a Security role
in accordance with the Private Security Industry Act 2001.
STAFF COMMITMENT
Our approach to our people is as important
as our approach to our clients and at Alliance we operate
a ‘Quality of life, Quality of service’ programme
where we believe that a commitment to the welfare of our staff
leads to a strong sense of identity with Alliance Security,
a high retention rate and a positive return in the delivery
of our Security services.
We commit to our staff in the following ways:
- We aim to achieve pay rates that attract and motivate
good staff
- We also deliver on other aspects of this that are
important to our staff such as pay being accurately
calculated and delivered on time in a convenient manner.
- Training
- In addition to standard training our Security teams
receive there are also opportunities for further in-depth
or specialist training which can range from areas such
as First Aid through to awareness for Counter Terrorism.
It can also be in areas that can lead to achievement
of academic qualifications such as NVQs or City &
Guilds.
- Career Development
- At Alliance we are committed to developing staff from
within. As an equal opportunities employer we recruit
on merit and indeed we promote on merit alone. Our success
stories include one of our team who began with us fifteen
years ago as a Security Officer and is now one of our
senior Security Management team.
- Operational support
- Standard 42 hour working week with capped overtime
- Flexibility in rostering
- Management & Supervisory support
- Employees all report in to management level have an
annual performance review
All Security Officers will now require a
Security Industry Authority (SIA) licence to undertake a Security
role.. Alliance Security is committed to ensure that all our
officers carry a valid licence and undertake to assist them
with the application and renewal process.
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